Contact Us
We are here to assist you. Whether it’s a question about your order, a styling inquiry, or a wholesale opportunity — reach out and we’ll be in touch.
Customer Service
Order inquiries, returns & exchanges, and general questions.
contact@joyniper.com
ABOUT OUR COMPANY
Company Name:KINGSWELL S.R.L.
Company Registration Number: J2026039666004
VAT Number: RO54935395
Company Address: București Sectorul 3, Strada Rotunda, Nr. 1, Camera 2, Bl. Y1B, Scara 2, Etaj 9, Ap. 82, Romania
Business Hours
Monday – Friday
9:00 AM – 6:00 PM
Closed on public holidays.
Response Time
We aim to reply within 1–2 business days.
For urgent matters, please include “URGENT” in your subject line.
Please note: During sale periods and new collection launches, response times may be slightly longer. We appreciate your patience and will always get back to you as soon as possible.
Looking for quick answers? Visit our Help Center for shipping, sizing, and returns information.